After a person’s Circle of Support requests that the Flexible Residential Support Model be added to someone’s service plan, Plans Review will make sure all of the following requirements are met: • The person supported is eligible for Supported Living or Residential Habilitation Levels 2 through 4. • The person supported has a staffing plan that describes how their support needs will be met when staff are not physically present in the home with a combination of: Enabling Technology, Remote Support Services, and/or Natural Supports. • The person supported has an emergency response plan that describes how agency staff will respond in the event of an emergency or other urgent situation requiring immediate attention.

No, a person supported is not required to use the Flexible Residential Support Model. A person eligible for Supported Living or Residential Habilitation Levels 2 through 4 can choose between the traditional residential model or the Flexible Residential Support Model.

No, there is not a set minimum or maximum number of daily hours a person can use the Flexible Residential Support Rate. Their daily and weekly schedule can be customized to meet their needs and preferences.

If a person is over their cap and is already receiving a Supported Living or Residential Habilitation service, the Flexible Residential Support Model can be approved to be used under that service at the same Level of Need. If a person is over their cap, tries the Flexible Residential Support Model, and decides to go back to using a traditional residential service, it can be approved at the same Level of Need.