Supporting people with I/DD as they pursue more independence requires balancing individual goals with safety, resources, and system limitations. Remote Supports is becoming an essential option for case managers who want to expand opportunities without adding unnecessary restrictions or relying solely on traditional staffing. Here’s how this approach fits naturally into service planning—and why it’s helping so many people thrive.
A Practical Path Between Safety and Independence
Case managers make daily decisions that shape how people with intellectual and developmental disabilities (I/DD) grow toward independence. But the challenge often lies in finding the right level of support—not too much, not too little.
Remote Supports offers a middle path: a way to increase independence while still maintaining real-time access to help when it’s needed.
Meeting Today’s Staffing Realities
Across the country, staffing shortages continue to affect in-home and community services. Many case managers are balancing high caseloads, limited DSP availability, and long waitlists for traditional supports.
Remote Supports complements existing services by providing coverage during hard-to-staff hours, supporting individuals waiting for in-home care, and helping ensure that a person’s goals aren’t delayed by workforce barriers.
What Remote Supports Looks Like Day to Day
Remote Supports blends real-time communication with discreet, agreed-upon technology.
Individuals have a direct connection to trained staff who understand their routines and support plan. They can reach out whenever they’re unsure, anxious, or simply want guidance before a new activity.
Meanwhile, sensors quietly provide alerts only when necessary—such as a stove left on or an unexpected door opening at night.
This approach creates a learning environment where people can practice decision-making while still having an “always-on” safety net.
Independence Without Leaving People Alone
One of the most common concerns case managers hear from families is the fear that increased independence means increased risk. Remote Supports helps bridge that worry by keeping support available without intruding on the person’s privacy.
Support staff are available around the clock, trained in person-centered and trauma-informed practices. Individuals keep control over their daily routines, with help there only when they choose to ask—or when a safety alert occurs.
Families gain peace of mind. Individuals gain confidence.
And case managers gain a reliable option for those who are ready to take the next step toward autonomy.
Designed to Fit Into the Service Planning Process
Remote Supports was intentionally built to align with case managers’ workflow. The process is structured, predictable, and fully compatible with HCBS requirements.
A typical referral includes:
- A strengths-based, person-centered consultation
- A customized support plan aligned with the individual’s goals
- Coordination with the entire support circle
- Clear service definitions and documentation for authorization
- Installation, training, and ongoing monitoring
SafeinHome continues to provide updates and data so case managers can refine the plan as the person gains skills and confidence.
Designed to Fit Into the Service Planning Process
For individuals transitioning to more independent living, stepping down from traditional staffing, or exploring new environments, Remote Supports offers a way to move forward without sacrificing safety.
For case managers, it becomes a dependable alternative that supports personal choice, independence, and measurable outcomes—even in a strained service system.
Remote Supports doesn’t just help people live independently—it helps them live independently with confidence, clarity, and the backing of a team that understands their goals.
